Packages and Pricing
One big
advantage in favor of WASEL Pro VPN service is that all packages give you
access to all their servers with unlimited bandwidth and no torrent limitation
Also, all packages give you two connections at the same time; one with the
application itself using OpenVPN protocol and the other one with manual setups
using L2TP protocol. So, you'll be able to use the service on your PC and on
your mobile device at the same time.
WASEL Pro
offers discounts based on longer subscription periods. In case you subscribe
for 3 months, you'll get a 10% discount, in case you subscribe for 6 months,
you'll get a 15% discount and in case you subscribe for a year, you'll get a
25% discount.
Also WASEL
Pro VPN service offers a free trial period of ten minutes daily for your desktops with no
need to register. Just download the application, install it and click
Connect.
You should
follow WASEL Pro on Facebook and Twitter as they occasionally announce offers.
Payment options
WASEL Pro
provides a variety of options for payment methods well known and available worldwide.
In case you don't have credit card, you can easily subscribe using OneCard or
cashU online payment solutions or money transfer via Western Union for one year
subscriptions.
Customer service and technical support
WASEL Pro
prides itself for having an excellent customer service and technical support
team who is available online 24/7 through live chat. All you need to do is
click on the orange bubble on the right bottom corner of their website. The
staff is very helpful and quick to respond plus they speak both English and
Arabic fluently. You'll receive a very detailed reply to any inquiry within a
few seconds.
A very good
feature is that the support team uses the Team Viewer software to log into your
pc to help you solve any technical issue, help you install and run the
application or even help you pay for the service.
You can also
contact their support team through the feedback form or you may simply send an
e-mail to support@waselpro.com and you'll get a reply within 24 hours.
The FAQ
section is very reach and it has a detailed explanation of the service and its
functions and how it works on every device and also an explanation of how you
can subscribe using the four payment methods and all the FAQs are including
screenshots.
Security and privacy
All
connections between your pc and the servers are highly encrypted and there is
no way anyone could track you down thanks to OpenVPN protocol, the most secure
type.
All the data you provide upon registering and
paying for the service would never be given away to any third party and this is
clearly stated in their privacy policy.
Check the
green padlock icon in their URL which means that the company's identity is
verified and that the connection to the website is encrypted with
256-encryption.
The company
is located in Netherlands and subject to the Dutch law.
The website
Waselpro.com
looks good, cleanly laid and easy to browse. As we mentioned before, the FAQ
section is reach and enhanced with screenshots. The setups are easy to follow
and all the necessary information is present and correct. The websites is
available in English and Arabic.
The process
Registering
All you need
to register is a valid e-mail address and you don't have to give away too much
personal information. You'll get the activation e-mail within a few seconds.
After
activating your account, you login to your profile page on waselpro.com to
choose one of the four packages you'll find on the left.
An unpaid
invoice will appear in your profile page, you'll choose payment method by
clicking on one of the four buttons. If you'll pay using Credit Card or PayPal
click on the 2co button.
Also, you
can directly buy WASEL Pro from OneCard's website and you'll get a voucher code
that you insert by clicking on the button voucher code.
Downloading
After
completing the payment process, go to the download section to choose the
correct application for your operating system. WASEL Pro supports all Microsoft
Windows versions (XP, Vista, 7, 8), all Mac versions (10.6 Snow Leopard, 10.7 Lion, 10.8
Mountain Lion) and
Android versions 4.0.3x. The Android app is available in the Android Market;
Google Play.
As for
Android devices using older Android versions and IOS devices, they're supported
via L2TP protocol. You'll find the setups with screenshots available in the FAQ
section.
Installing and running
Installing
the application is very easy and well explained by the provided guide for each
operating system.
After
installing the app, click the "Sign in" button and insert your e-mail
address and password, click login and your subscription's expiry date will
appear. Go back to the main window, click the drop-down window to select the
server you would like to use, click connect and there you go.
Other platforms
We decided
to give the Android app a try; unfortunately there is no trial period for the
Android app but it is available for subscribed users on Play store as we
mentioned before.
Also, as we
mentioned above the Android version is compatible with Android 4.0.3x. So if
your device is using an older Android version, follow the L2TP Android setups
We tested
both the app and the setups and we got a very satisfying result.
Other functionality
ISPs in some
countries like Syria, Oman and Iran are using sophisticated technologies to
monitor and filter traffic. These technologies are DPI (Deep Packet Inspection)
to block OpenVPN – L2TP/IPSec and connections, in order not to allow any user
to have a secure connection or to have access to certain websites and services.
So what
WASEL Pro is introducing to its users is a totally secured OpenVPN connection
that cannot be detected, and therefore, disrupted by ISPs in those countries
and it combines between OpenVPN and SSH tunnel in one simple step. All you need
to turn on the SSH mode by going to Settings < Advanced then ticking the option "Use VPN only over
SSH".
Extra
WASEL Pro
unblocks all torrent sites (kickass torrent, extra torrent…), all VOIP services
(unblock Skype, unblock Viber...), T.V. streaming services (Netflix, Hulu,…), social networks
(facebook, twitter, YouTube,…)
